This Privacy Policy explains how Gamblox ("Gamblox", "we", "us", or "our") collects, uses, discloses, and safeguards personal information when you use our mobile/desktop application, website, and related services (collectively, the "Service").
If you have questions, contact us at support@gamblox.io.
Quick Summary
- We collect information you provide, information from your device and app usage, and (where relevant) information from third-party services you connect.
- We use this data to operate the Service, improve features, provide customer support, ensure safety and compliance, and personalize your experience.
- We share data only with service providers, at your direction, for legal reasons, or in connection with a business transfer.
- You may have rights over your data (e.g., access, deletion). See Your Rights & Choices.
- We do not sell personal information. We may use limited data for analytics and, if applicable, advertising—see Analytics & Advertising.
Table of Contents
1. Data We Collect
1.1 Information you provide
- Account data (e.g., name, username, email address, password or auth tokens).
- Profile & content you submit (e.g., avatars, preferences, in-app actions or uploads).
- Support communications (e.g., messages to support@gamblox.io).
1.2 Information collected automatically
- Usage data (e.g., interactions, feature use, timestamps, crash reports, diagnostics).
- Device & network data (e.g., device model, OS version, app version, language, IP address, general location derived from IP, user agent).
- Cookies & similar technologies where applicable on the web.
1.3 Information from third parties
- Single Sign-On (SSO) if you choose to sign in with providers (e.g., Apple, Google).
- Integrations you connect, in which case we receive information necessary to enable the integration.
Sensitive categories of personal data are not intentionally collected unless expressly requested for a clear purpose and with appropriate safeguards or consent where required.
2. How We Use Data
- Provide, maintain, and improve the Service.
- Personalize features and content.
- Authenticate users and secure accounts; prevent fraud, abuse, and violations.
- Provide customer support and respond to requests.
- Analyze usage to understand performance and develop new features.
- Comply with legal obligations and enforce our terms.
- Communicate about updates, security alerts, and administrative messages.
- With consent, send marketing or promotional communications (you can opt out anytime).
3. Legal Bases (EEA/UK)
If you are in the EEA or UK, we process personal data under these legal bases:
- Contract: to provide and operate the Service you request.
- Legitimate interests: e.g., to secure the Service, prevent fraud, and improve our offerings, balanced against your rights.
- Consent: where required (e.g., certain cookies/marketing). You may withdraw consent at any time.
- Legal obligation: to comply with applicable laws.
4. How We Share Data
- Service providers who perform services on our behalf (e.g., hosting, analytics, customer support) under contractual confidentiality and security obligations.
- At your direction when you choose to connect third-party apps or share content.
- For legal reasons to comply with law, respond to lawful requests, or protect rights, safety, and property.
- Business transfers in connection with a merger, acquisition, financing, or sale of assets.
We do not sell personal information. We do not share personal information with third parties for their own direct marketing without your consent.
5. Data Retention
We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context.
6. Security
We use technical and organizational measures designed to protect personal information (e.g., encryption in transit, access controls, logging). However, no method of transmission or storage is completely secure.
7. International Transfers
Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards for cross-border transfers, such as standard contractual clauses.
8. Your Rights & Choices
Access, correction, deletion
You may request access to, correction of, or deletion of your personal information by contacting support@gamblox.io.
EEA/UK Data Subject Rights
Where applicable under GDPR/UK GDPR, you may have rights to object or restrict processing, request portability, and lodge a complaint with a supervisory authority.
California Privacy (CCPA/CPRA)
California residents may have rights to know, correct, delete, and opt out of certain data sharing. Gamblox does not sell personal information. To exercise rights, email support@gamblox.io.
Marketing preferences
You can opt out of marketing emails by using the unsubscribe link in the message or contacting us.
Cookies
You can manage cookies via your browser settings or in-app controls where available.
9. Analytics & Advertising
We may use analytics tools to help understand usage and performance. If we use advertising technologies, we will honor applicable legal requirements and offer choices (e.g., opt-out mechanisms).
When we integrate specific vendors, we will update this section or our change log with vendor names and links to their policies.
10. Children’s Privacy
The Service is not directed to children under the age required by applicable law (e.g., 13 in the U.S., 16 in parts of the EEA). We do not knowingly collect personal information from such children. If you believe a child has provided us personal information, contact support@gamblox.io.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective date" and will be effective as soon as it is accessible. Material changes may be communicated via the app, website, or email.
12. Contact Us
If you have questions or requests regarding this Policy or our privacy practices, contact:
Gamblox
Email: support@gamblox.io
This Privacy Policy is provided for informational purposes and does not constitute legal advice.